Vildana serves as operations coordinator. She plays an important role in Tekha Group’s team-based approach. She is responsible for providing administrative support to help ensure the efficient functioning of the organization and, in particular, its senior management team. She is a strong problem solver, highly organized, detail oriented and comfortable multi-tasking in a fast-paced work environment.
- Assist Managers in day-to-day coordination and management of business operational activities.
- Monitor, control and manage business operations to meet customer expectations and company goals.
- Liaise between customer and management to ensure smooth operations delivery.
- Coordinate and manage project tasks to ensure project delivery within allotted budget and timelines.
- Ensure compliance with company standards and procedures.
- Build and maintain strong customer relationship through regular meetings and communications.
- Evaluate current operational performance and provide strategic plan for improvements.
- Provide direction and guidance to internal teams to achieve performance targets.
- Identify problems in operations process and resolve them in quickly and timely manner.
- Follow standard operating procedures for efficient business operations.
- Maintain clear and accurate operations documents/procedures for reference purposes.