Ayah Atassi

Operations Coordinator



Ayah serves as operations coordinator. She plays an important role in Tekha Group’s team-based approach. She is responsible for providing administrative support to help ensure the efficient functioning of the organization and, in particular, its senior management team. She is a strong problem solver, highly organized, detail oriented and comfortable multi-tasking in a fast-paced work environment.

Her responsibilities: 
- Assist Managers in day-to-day coordination and management of business operational activities. 
- Monitor, control and manage business operations to meet customer expectations and company goals. 
- Liaise between customer and management to ensure smooth operations delivery. 
- Coordinate and manage project tasks to ensure project delivery within allotted budget and timelines.
- Ensure compliance with company standards and procedures. 
- Build and maintain strong customer relationship through regular meetings and communications.
- Evaluate current operational performance and provide strategic plan for improvements. 
- Provide direction and guidance to internal teams to achieve performance targets. 
- Identify problems in operations process and resolve them in quickly and timely manner.
- Follow standard operating procedures for efficient business operations. 
- Maintain clear and accurate operations documents/procedures for reference purposes.